Tim Gulson Paypal Opening Keynote Speech

Here are my key points from the keynote speech by Tim Gulson of Paypal at the Internet Retail Expo.

Tim talked a lot about mobile payment and shopping unsurprisingly.

  • In 2010 13% of people bought using mobile devices.  In 2016 this is projected to be 42%.
  • 36% of people shopping online will actually purchase in store.
  • 72% are smartphone owners, meaning that 28% aren’t.  This includes feature phones and tablets.
  • The male / female split is almost half and half – 54% male, 46% female.
  • Tim pointed out that many apps are deleted quickly, so it’s essential to have a mobile website too.
  • Mobile visitors expect advanced features and performance.
  • There are 2-3m active PayPal app users.
  • Companies want to replicate web experience on mobile devices.
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